Zoho One - FAQ

Zoho One includes more than 40 enterprise-level online applications to grow sales, market your business, do your accounting, communicate with teammates and customers, and much more. This plan includes web, mobile, and installed versions of our applications, as well as browser extensions and other useful extras.

Zoho One doesn't include some of the editions / applications. Here's a partial list of what's not included:

  • Zoho CRM Ultimate Edition
  • Zoho Creator Express Plans
  • Zoho Workerly, Zoho Commerce, and Site 24x7
  • Applications from the ManageEngine division, including ServiceDesk Plus and MDM.
  • Catalyst is not included in Zoho One as it is a Development Platform.
  • Marketplace extensions (though they can be used with Zoho One applications)
  • Domain registration
  • Recruit – Staffing Agency
  • Zoho Classes

There are three different ways to purchase Zoho applications. You can buy individual apps, bundles, or all-in-one suite.

Zoho One is the all-in-one suite of Zoho applications. You get one account, and access to pretty much every app we make.

Since we don't want to force anyone to buy Zoho One, there are two other ways you can pay for our apps:

  • À la carte — This is a great option if you need just one thing or want to mix and match a couple applications.
  • Bundles — Bundles are packages of several related applications. You're welcome to purchase one, two, or even all three of our bundles (although opting for Zoho One might be a better deal).
  • CRM Plus — A bundle to reach, acquire, and support your customers.
  • Finance Plus — A bundle to do your accounting, expenses, inventory management, and more.
  • Workplace — A bundle of productivity and collaboration applications for getting work done

Zoho One offers "Enterprise Level" features. Zoho does not go by plan mapping in each service, but assure enterprise level feature availability.

No, it doesn't. However, Marketplace extensions can be used with Zoho One applications.

Yes. All updates to the current applications will be included in your Zoho One subscription

Yes. Zoho Corp plans to add more applications to the Zoho One suite. The goal is to provide every application a business needs to grow and thrive.

Zoho Corp plans to expand the suite; however, it doesn’t not guarantee that every future application released will be included in the Zoho One suite. If new applications are added to the Zoho One suite, they will automatically appear in the Applications section of the Admin Panel for your administrator to deploy within the organization.

Absolutely! While the goal is to offer a complete suite of applications with which to run a business, there maybe certain business processes that Zoho suite doesn't address. Zoho corp is also aware that there are competing products that may better suit your needs. We'll continue to develop integrations with third-party applications to make life as easy as we can for you.

No, not at this point. Currently you can only manage Zoho applications through the Admin Panel.

Yes, we do. Being a knowledgeable & Authorised partner to Zoho, we provide end-to end solutions in Customization & Implementation of the Zoho Applications.

Depending on your location, your data will be stored in Zoho-owned servers in the United States, Europe, or Asia. We strongly believes that your data belongs to you, and we never, under any circumstances, sell your data.

Absolutely. Our team can help migrate you to Zoho One

In most cases, yes, everything you've set up will carry over.

Yes. We can help you migrate to Zoho One .

Yes, you can export data into standard formats from every application included in Zoho One.

Not necessarily. You're welcome to continue paying for G Suite while using Zoho One. Of course, that does mean that you'll be paying two companies for same set of apps.

Deploying 40 apps at once can be overwhelming. We recommend deploying Zoho One in phases. Start by enabling the apps you need right away. Once you have those up and running, then begin deploying the next phase. It's important to make sure you and your colleagues feel comfortable at each phase of deployment.

Most Zoho One applications are available in 10+ languages. If you find an app that doesn't support your language, please let us know. We want to support as many languages as possible.

Yes. Zoho One includes every thing available in CRM Plus and more. Zoho One is our all-in-one suite, giving you everything we do, including applications that are in other Zoho bundles.

Yep, that's exactly right. Our suite of applications is the broadest and deepest in the world. Each of our product teams is run as a separate company. Their mandate is to be the best in their category. Sure, some apps are more mature than others, but you're not going to find lightweight apps at Zoho. Breadth and depth together is achievable. Zoho has been perfecting this model for the last two decades.

Zoho One offers more integrations than any suite in the industry. That isn't to say that we have every integration ready to go. A good number of applications are pre-integrated, with more on the way. For the most part, you shouldn't have to manually integrate apps. Not every company prefers to have integrations turned on by default, so there may be a few you have to enable. There are some cases of particular apps not being integrated, which we'll be addressing soon. If you have a specific integration you want to see sooner rather than later, please drop us a line. We want to hear about your usage and prioritize our integrations accordingly.

Zoho One includes Zoho Creator, an application development platform that lets you create custom applications to meet your custom business needs. Over the last 10 years, 1.5 million custom business applications have been created by various users on this platform, including web and mobile apps. If you're not comfortable building your own app, we have developer partners who can help you.

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