Customers are important for any business organization. Every company, whether small, medium or large, invests a lot of time and money to nurture their customers using a Customer Relationship Management (CRM) solution.
A CRM solution that has brought in a world of business change is Zoho CRM. The SaaS is cloud-based and consists of many customisable features. So, if you are on a budget and want to leverage from your relationship with customers, this software is just perfect for you.
Zoho CRM has all the features that a small and medium business organization require. It enables managers to store customer and vendor data, improve customer engagement, and boost conversion rates.
A Zoho CRM implementation partner can help you start using the world’s favourite CRM. While the benefits of this platform are multifold, one benefit that makes it stand out from the rest of the CRM software is its ability to integrate with Zoho apps and other third-party apps.
Integration with Zoho Apps
Zoho CRM offers many apps and add-ons. With Zoho CRM customization, you can improve efficiency as you work with prospects, sales leads, and customers. Zoho integrations allow you to complete important activities using a single platform. You can use Zoho Mail Add-on to track your email conversations or use Zoho Campaigns Integration to plan and execute email campaigns.
Integration with Third-Party Applications
Zoho is a user-friendly application suitable for any business or industry. It has been designed keeping in mind the nature and requirement of different businesses. There are plenty of options available on the Zoho Marketplace. Depending on what you need, you can select and use the best third-party plugins and extensions with your CRM. A majority of these third-party applications are available for free and do not require any coding for integration. You can seamlessly integrate and enjoy flexibility.
Some of the featured integrations include Office 365, Shopify, Facebook Ads, MailChimp, Slack, and GSuite. With Zoho CRM integration, you need less time to manage the software, leaving you with more time to manage the business.